This application is used by Sales and Marketing professionals to model and simulate airplane performance given a multitude of physical, environmental and structural variables.
Lead Designer
This complex enterprise web application presented a number of usability challenges. Protecting user cognition from a deluge of on-screen information was critical. Enabling users to collaborate more effectively, and standardizing the report output in a visually pleasing way that the users would want to show their customers was and continues to be problems I’m addressing. For this case study, I will be showing how I enabled users to organize their work in a way is flexible for users and adjusts and adapts to their work flow.
Research research research. Why say it three times? Because it’s super important that’s why.
As much as it would have been easier to just keep a running of list of all current work items, nobody that I talked to sorted information that way. Everyone had named folders that reflected their own sorting mechanism. Some named them as dates. Some as customer names. Some as the relevant work items. Everyone sorts information differently, so I needed to design an interface that allowed for that.
The mockup below shows roughly what we ended up with after some prototyping with users. Also shown here is the work item information screen that allows users to specify information which is then saved with the work item. And! Also the in-app notes that I designed. I love that feature too.
The airplane performance modeling application is a complex piece of software. As more users are onboarded to the application, we need an interface that will scale as the quantity of work items increases dramatically.